Sunday, January 25, 2009

Hidden Costs

Most people that travel stay in hotels at some point.  I, of course, like the travelers that stay in B&B's as much as they can.  Small business vs big business?  Many people think about that when booking their lodging.  

I think most of you have stayed in a hotel with a mini-bar.  You know, a fridge where they charge you $5.00 for a bottle of water, $4.00 for a candy bar, you see where I am going with this?  It is nice when you check into your room and see all the wonderful amenities.  Hotels are cutting back their amenities or charging for them at outrageous rates, 300 to 400 percent higher than retail.  How about $20.00 a day for Internet access?  Pay-per-View TV channels?  One mini-bar unit I found on the Internet has an infrared system built in.  You move an item for more than 10 seconds and it automatically adds it onto your room bill.  Some require a room key to open.  Are they trying to collect more from the add-ons than the cost of the room?

Here at The Craftsman B&B, we provide free wi-fi, DVD movies, water, soda and fresh baked cookies every day, and at no extra charge. While big hotels are glad to have you business, they charge you for every item you may want.  We like to provide you with items you want and need during your stay.  Do we have a mini fridge?  Yes we do, it's for our guests to put the items they brought with them to enjoy during their stay here in Pacific City.

Some hotels now offer a breakfast with your room.  Well, they call it a breakfast.  Mike and Laura stayed one place where they had a waffle iron and batter, you made your own waffles!  Some have been coffee and doughnuts.  More of a snack than a breakfast.

We provide a filling breakfast every morning for our guests.  We always start off with muffins, scones or a variety of other baked items.  Then its on to the full breakfast, sweet or savoury.  Most of the time, you won't be looking for a lunch spot during the day.

Ever ask the front desk person for directions, restaurant ideas?  We have heard a lot of stories about that.  People don't live where the hotel is and know nothing about the area.  Ask a clerk where the nearest grocery store is the next time your in a hotel, you will see what I mean.  We know this area, we know all the shop owners and chef's at the restaurants.  We make these relationships for you, our guest, to provide the best service we can.

The lodging industry isn't the only one adding on.  Ever buy a color printer?  It's under $200, they get their money with the ink.  Have a bank account?

Hey, we provide all the amenities for the cost of the room, and less than big hotels?  Our rates include no hidden fees, we even have included the lodging tax.  Book me a room at The Craftsman B&B!

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