B&B 101, Chapter 6

This is another chapter in B&B 101. This is what I, Oscar Meier, the spoiled innkeepers dog, think you should know when deciding on where to stay.

Let’s talk about the little things that you never ask about, but you are surprised to find out about and when you don’t get it, you notice it wasn’t even offered. What did he just say? I know I’m a dog and not everything is going to be clear, but read that sentence again. The personal service at a B&B is like no other. Besides being greeted by me you should ask about amenities, at the B&B and the surrounding area when making your reservation. Innkeepers usually have relationships with the local restaurants, owners and chefs. They can offer the best places for what you are in the mood for. Innkeepers will try to find out the things you like or are likely to like. They can recommend activities to fit your style. Have you ever used a concierge service at 4 or 5 star hotels? Mike and Laura have and they learned how important customer service is in the lodging business. I have hiked most trails in the area and Mike and I can tell you about them. Mike and Laura have dined in most of the local eateries and can tell you about them. We have all hit the beaches and gone for drives in the area and guess what, we can tell you about them. Try that at a chain hotel or small motel.

B&Bs do not have 24-hour reservation offices. If you are making your reservation by phone, call during hours that you wouldn't mind being called yourself and be mindful of time zone differences. Calling before check out time can be a challenge to most innkeepers. Asking questions about rooms is always welcome. A lot of B&B websites usually have most of the information you are looking for, but don’t hesitate to call. If you or anyone in your party requires an inn that's fully handicapped accessible, check with the Innkeeper beforehand. At The Craftsman B&B, a historic house, is not handicapped accessible. All our rooms are on the second floor. If you do have mobility challenges, we suggest not reserving The Prairie Room due to the claw foot tub. Two ladies traveling together? We suggest The Stickley Room; the double vanity allows both to get ready at the same time. The layout of rooms in the house may be of concern. Morning light is what you need to wake up? Try The Mackintosh Room. Innkeepers will try to find the best fit for you. Do feel free to book online at any time, whether your in you PJ’s or not.

Make your reservation early. Although some B&Bs welcome "walk-ins," all B&Bs and inns prefer an advance reservation and deposit. Since most B&Bs are small, rooms might not be available when you want to visit. If the inn is booked, innkeepers usually will suggest alternate dates or suggest other inns in the area.